Greenius Support Information
Greenius Support is available for all Greenius users as part of your subscription package. The Greenius Team wants to ensure that you are getting the most out of your account and help address any questions you may have. You can also use the
Hours: Monday - Friday | 8:00am - 5:00pm EST
Phone (Toll Free): 1-877-482-2323
Email: support@gogreenius.com
Live Chat: via the Live Chat link in the Help & Resources tab.
Live Meeting: Use this link to book a live zoom call with our Senior Software Advisor.
Help & Resources
There are many helpful tools found in the Help & Resources tab. Click on the Help & Resource link in the bottom left of your screen to access our Help Articles, view product updates and access Live Chat assistance from our support team.
When you click on help & Resources, you will see the below options:
Live Chat
We offer live chat assistance from the hours of 8am to 5pm Eastern Time, Monday through Friday. Click on the Live Chat link to be immediately connected with one of our support representatives.
Tutorial Library
The Greenius Tutorial Library is a helpful resource, full of quick "how-to" videos on all of the different aspects of the system. The information will be similar to what you find here in the help articles, but in video format.
Help Articles
The Help Articles are what you are looking at now. This is a vast selection of notes and pictures that review all of the different aspects of Greenius.
Roadmap & Requests
The Greenius Roadmap & Requests page give you a snapshot of any current updates in the works. You can also submit your own ideas for future system changes by clicking the " + Submit Idea" button in the top left. Use the Under Consideration tab to vote on existing potential ideas.
System Updates
Click here to view any big updates that have been launched for Greenius. We will also post any newly added courses here as well.
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