Greenius Support is available to all users as part of your subscription. Our team is here to help you get the most out of your account and assist with any questions you may have.
Contacting Greenius Support
| Support Hours | Monday – Friday | 9:00 AM – 5:00 PM EST |
| Support Channels |
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Help & Resources Tab
Click the Help & Resources tab at the bottom-left of your Greenius dashboard to access. When selected, you’ll see the following support tools:
| Live Chat | Available Monday to Friday, 8:00 AM – 5:00 PM EST. Connect with a support representative in real time by clicking Live Chat. |
| Tutorial Library | A collection of quick, step-by-step videos covering all major areas of the platform. Great for visual learners and those seeking quick guidance. |
| Help Articles | Browse detailed support articles with screenshots and instructions—just like this one. Ideal for self-service troubleshooting and feature overviews. |
| Roadmap & Requests | See what updates are in development or recently released.
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| System Updates | Stay informed about major product updates and newly released courses. |
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