Forgot Password - Manager Login

If you have forgotten your password as a Greenius Manager, please follow the steps outlined below:

Forgot Password

Step 1: Start by going to the Manager Sign In on the Greenius website or mobile app. 

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Step 2: Click Forgot Password under where you would enter your log-in credentials. 

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Step 3: Fill in your Greenius Username and Email Address under the required fields > Enter

Note: If you do not remember your username, you will have to contact Greenius Support

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Step 4: Log in to the email account that you have entered in Step 3. From here, you should have an email in your inbox from info@gogreenius.com (please check your spam folder if you do not see it in your inbox). This email will contain a RESET PASSWORD button. Click this button and reset your password as prompted (must contain one uppercase, one lowercase, one number, and one special character (@$!%*?&).

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Of note - top admins within your Greenius account can also reset passwords. 
If you have a manager struggling to get into their account, you can aid them by logging into your own Greenius account and navigating to "managers" under settings. 


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From there, simply select the manager that needs to update their password, click the pencil icon and go to "Login Information". 

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Hit the toggle so "change password" is on, and create a new password for them. Once they are successfully logged back into their account, advise them to create a new password for themselves utilizing the same steps. 


Now you are back and ready to train!

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